Privacy policy
Who we are
CNK Real Estate LLC is a real estate brokerage based at Office 109, Arenco Building 4, Dubai Investment Park, Dubai, United Arab Emirates. For privacy enquiries, contact info@cnkrealestate.com or +971 4 271 3733.
Information we collect
When you contact us through this website, we collect the name, email address, optional telephone number, message, property of interest, and preferred website language you provide. Our hosting and security systems may also record technical information such as IP address, browser information, request times, and error logs to operate and protect the website. Please do not submit identity documents, payment details, or other sensitive information through general enquiry forms.
How we use information
We use your information to respond to enquiries, discuss properties, arrange requested viewings, provide requested services, maintain enquiry records, and protect the website against misuse. We process information on the basis applicable to the activity, including your consent where required and steps needed to respond to your service request. We do not enroll you in promotional campaigns merely because you submit an enquiry. Any optional marketing subscription will have a separate choice and a way to unsubscribe.
Who may receive information
Access is limited to authorized CNK personnel and service providers involved in hosting, email delivery, security, and support. Where needed to progress your requested property enquiry, we may share relevant details with the appropriate property owner, developer, or authorized representative, with any notice or consent required by applicable law. We do not sell your personal information. We may disclose information where legally required or necessary to establish or defend lawful rights.
Third-party services and international processing
Phone, email, WhatsApp, and social links open services operated by other providers, whose privacy terms apply when you use them. Some service providers may process information outside the UAE; where applicable, CNK will use the safeguards required by law. Before introducing maps, analytics, advertising trackers, or additional processors, we will update this notice and implement any required choices.
Cookies
The initial website uses only cookies or similar storage needed for functions such as security, sessions, and language preferences. It does not enable advertising or optional analytics cookies by default. If optional tracking is introduced, we will explain it and obtain consent where required before activating it. You can manage cookies through your browser; disabling essential cookies may affect site functionality.
Retention
Our proposed standard is to delete or anonymize inactive website enquiries 12 months after the last meaningful contact. Information needed for an ongoing relationship, a transaction, legal obligations, or a dispute may be retained longer for that purpose. Backup copies are intended to expire within 30 days of deletion from active systems. Before launch, these periods must be confirmed against the actual retention process and hosting backup arrangements; remove this preparation note from the approved published policy.
Your choices and requests
Subject to applicable law, you may request access to or correction of your information, request deletion or restriction of processing, and withdraw consent where processing relies on it. Withdrawal does not affect processing already lawfully carried out. Contact info@cnkrealestate.com to make a request or raise a concern. We may need to verify your identity before acting and will explain any applicable limitations.
Security and changes
We use appropriate technical and organizational measures to protect personal information, while recognizing that no online service can guarantee absolute security. We may update this policy as our services change. The published page will show its most recent update date.
Embedded video
The homepage plays a muted background video through YouTube’s privacy-enhanced embed. When the page loads, YouTube/Google may receive technical information such as your IP address, device and browser details and may use local storage or cookies under its own privacy terms. The website keeps a static fallback image for browsers that block the video or request reduced motion.